Privacy Policy
1. Introduction
Your privacy is important to us. It is S.A.M. SYSTEM, INC.’s (“VANX”, “we”, “us”, “our”) policy to respect your privacy regarding any information we may collect from you across our website, https://vanxsolutions.com/, and other sites we own and operate.
This Privacy Policy explains what information we collect, how we use and share it, and your rights concerning your data. By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that falls into two categories: information you voluntarily provide to us and information that is automatically collected.
Information You Voluntarily Provide: We collect personal information when you knowingly and actively provide it to us through the following methods:
- Filling out our Contact Form.
- Subscribing to our Newsletter.
- Submitting a Quote Request.
- Scheduling a consultation through our Calendly integration.
This information may include your name, email address, phone number, and company name.
Information We Collect Automatically: When you visit our website, our servers may automatically log standard data provided by your web browser. This data may include:
- Your device’s Internet Protocol (IP) address.
- Your browser type and version.
- The pages you visit, the time and date of your visit, and the time spent on each page.
- General geolocation data (such as country or city).
- Other standard data collected by analytics tools like Google Analytics 4 and Google Search Console.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Respond to your inquiries and fulfill your requests.
- Send you marketing communications, such as newsletters, if you have opted in.
- Analyze website traffic and user behavior to improve our Site and services.
- Provide, operate, and maintain our services.
4. Cookies and Tracking Technologies
We use “cookies” and similar tracking technologies to collect information about you and your activity across our Site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit.
We use cookies for the following purposes:
- Necessary Cookies: To enable core site functionality.
- Analytics Cookies: To understand how you use our site and how we can improve it.
- Advertising Cookies: To serve you relevant ads. We use remarketing services, including Google Ads and Facebook Ads, to advertise on third-party websites to you after you have visited our Site.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with third-party service providers who perform services on our behalf. These include:
- Analytics: Google Analytics
- CRM: Pipedrive
- Email Marketing: SendGrid
We may also disclose your information in the following circumstances:
- Business Transfers: If we or our assets are acquired, or in the event that we go out of business or enter bankruptcy, user data would be among the assets transferred to any parties who acquire us.
- International Transfers: Our operations are based in the United States, and your information may be transferred to and processed on servers located outside of your state, province, or country, where the privacy laws may not be as protective as those in your jurisdiction.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
6. Your Rights and Choices
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at info@vanxsolutions.com. We will respond to your request within a reasonable timeframe.
7. Data Retention and Security
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We use commercially acceptable means to protect your personal information, but we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
10. Contact Us
If you have any questions or concerns regarding your privacy, you may contact us using the following details: info@vanxsolutions.com